How to give your opinion, and avoid a war
In this video, The Art of Manliness talks about “How to Give Effective Criticism” in every day situations, but the advice is valid for application to relationships as well.
I will point out, that if you are a couple in the middle of affair recovery, you will need to become extra resourceful in applying new tools for communication and conflict resolution. While us therapists have many awesome tools, some of these can feel very therapeutic to apply in every day life situations.
I enjoyed these tips, as they are easy for a couple remember as a “go to” strategy.
How to Give Effective Criticism
- Go in cool, calm, and collected. Before you begin to give criticism, make sure you have your emotions in check. This is particularly important if the person did something that really ticked you off. If you go in yelling and banging your fist on desks, you’ll probably get the problem fixed in the short term. However, when you don’t take the time to have a cool and reasoned discussion, you miss out on an opportunity to solve underlying problems.
- Be specific. If there’s one thing you remember from this post, let it be this: be as specific as you can in your critiques. Don’t just tell the person, “This sucks,” or “This could be better.” Explain exactly why their work or action is subpar. A blanket criticism will put the person on the defensive, and they’ll never be able to correct their problem.
- Criticize the action, not the person. Try to keep the person as separated from their mistakes as possible by criticizing their action and not them. It makes the criticism less hurtful and much more effective. So don’t say things like, “Jeez Louise you must be an idiot! Look at all these mistakes you made in this report!” Just because someone makes a mistake, that doesn’t make the person a pinhead. We all have bad days.
- Be a diplomat. When giving your specific criticism, it sometimes helps to use diplomatic words.
- Make specific suggestions for improvement. The goal of criticism should be to help someone make improvements. While specifically pointing out the problem is the first step to correction, if a person doesn’t know what they can do to improve, knowing their mistakes won’t help them one bit. Don’t just tell people what’s wrong with their work, give them specific suggestions on how they can improve it. The key word, once again, is “specific.”
- Personalize your approach. Consider a person’s disposition when deciding how to approach the delivery of your criticism. In general, you can be harsher with a man than with a woman. Case in point: at my high school there was an assistant football coach that tore his players up and down for their mistakes. His philosophy was to “tear them down and then build them up.” He then became the girls basketball coach and continued the same uber-harsh tough love approach to coaching. The girls did not respond as the football players had; instead, they broke down and cried and became so nervous before practice that some would throw up. Of course, some women want to hear it like it is, and some dudes are dainty. So think about who you’re dealing with before you lay into them.
- Point out positives. When criticizing someone, it’s always good to point out the positives in their work or actions as well. Two benefits exist from this exercise. First, it makes the criticism easier to swallow and reminds the person they’re not a complete screw up. Second, it shows the person what they’re doing right and gives them a reference point on which to base their future work. When beginning a conversations with someone, start with the compliments first. Then transition into your criticism by saying something like, “There is just one area I thought could use improvement……”
- Follow up. Always, always make sure to follow up after giving constructive criticism. Your criticism won’t do any good if the person doesn’t put into practice your suggestions. Schedule a follow up with the person you’re criticizing. Say something like, “How about we talk to each other next week to see how your changes are coming and to answer any new questions you might have?” By letting the person know you’ll be following up with them, they’re more likely to get their butt in gear and make the needed corrections.
What do you think of these suggestions? Would they prevent an argument in your home?